Product & Services

AE COMPUTERS, LTD – provides IT Solutions and full consulting services across the broad spectrum of Information Technology. We have an expertise in Infrastructure & Support.

it-solutions

Mission Statement

  • Desktop Services & Support
  • Field Technicians
  • Network Administrators & Network Engineers
  • WAN Engineers
  • Disaster Recovery Specialist
  • Firewall & Security Specialists
  • Enterprise Storage Specialists
  • Surveillance and Security systems
  • Website Design & Development
  • Domain and Hosting
  • Ecommerce Website Development
  • SEO and Internet Marketing

Network and Server Service & Support

AE COMPUTERS, LTD ’s network and server Experts are Certified Engineers to keep your systems – and business – running smoothly.

network-server-service

Servers are the lifeblood of your business network, which is why server problems can cause such a disruption in your business day-to-day activities. When a server stops, so does business as usual. AE COMPUTERS, LTD IT Solutions has technicians who are experts in all aspects of server setup, installation, diagnosis, repair and maintenance, as well as complete network and server support.

AE COMPUTERS, LTD provides you with an assessment and implementation roadmap of your network and servers, and documents milestones and improvements. Whether your business has a simple Microsoft Server or Linux server or a more complex server solution such as Unix, Sun Solaris, or Microsoft Advanced Server, our certified technicians can support your environment. Are you running VMWare or VMWare ESX to Virtualize all of your servers into one redundant server cluster? AE COMPUTERS, LTD‘s Server and Network Administrators can effectively build and maintain your server infrastructure solution.

AE COMPUTERS, LTD provides your company plenty of flexibility with server and network support services. We can be onsite with your team or work from a remote location where we combine our people, process, and remote tools to ensure your business operations function as expected. We help you monitor the strengths and weaknesses of your network and servers, as well as determine any configuration changes that may be necessary.

AE COMPUTERS, LTD delivers and supports your network, servers and SAN through a certified team and adherence to ITIL standards. We offer valuable service in assuring that your network, servers, and storage devices are running at peak performance. Our network and server support management frees your team to focus on more strategic business projects.

Desktop Support Services

Our industry-recognized Desktop support and computer support services range from warranty repair to premium service levels with less than one-hour resolutions for your most critical business functions.

No matter what size company you are managing, computer support is one service that you will always need. Whether your company has a single location or offices all over the country, AE COMPUTERS, LTD makes it easy to resolve a service call.

We are recognized as a great dedicated Leader in the Desktop services and support Outsourcing Services in Chicago Land

AE COMPUTERS, LTD works with you to develop a customized PC support program that meets your criteria for superior Desktop support. Our desktop support and break-fix services are best-in-class and provide you with increased uptime for end-users, increased productivity, and significant cost savings.

Our service offerings for Desktop support ranges from warranty repair to premium service levels with less than one-hour resolutions for your most critical business functions. Our regional and local management structure provides the additional focus necessary to quickly respond to your needs.

AE COMPUTERS, LTD’s solutions can be either a dedicated or shared resource engagement depending on your resolution needs. Our National Dispatch Center is open 24×7 to open your incident ticket and arrange for a technician to be there as quickly as possible or for remote desktop support.

Laptop Specialized Services

Sales,repair and installation of laptop equipment, laptop parts, motherboard repair,dc jack repair. LCD and Keyboard repair and replacement.

Laptop specialized Services center

Whether your laptop is running slow or not running at all we can get you up and running. There is no reason to buy a new computer when you can fix or upgrade your current system at a fraction of the cost of purchasing new. The following are some of the computer laptop repair services axcomputers.com provides to help you save money.

DC Jack Repair

Does your laptop only run with the battery or does your DC Jack feel loose? DC Jacks on most laptops do not have enough reinforcement and will loosen under normal wear and tear. We repair DC Jacks to a higher standard than the original manufacturers.

Motherboard Repair

Motherboards control the following hardware such as Audio, Video, Power, USB, Firewire, and Keyboard/Touchpad. If you’re experiencing issues with any of your hardware have our technician’s diagnose the issue. Often this is cheaper than swapping out your motherboard.

LCD Replacement / Backlight

Cracked Screen? Images keep flickering? Does your laptop boot up but after a while fades to black? No Problem! We have options for you.

Laptop Keyboard Repair and Replacement

Missing keys? Water spill? Buttons keep popping off? It might be time to replace your keyboard. Laptop keyboard repair and replacement is an affordable way to increase the usability and life of your machine.

Touchpad Replacement

Does your mouse keep freezing or skipping? Is it hard to control you cursor?

Virus, Spyware & Pop-up Scan

We can scan and remove all virus’ and security threats your computer has. You may not know you have a virus, they intentionally run unseen in the background. We will get rid of those annoying pop-ups!

Inverter

Does your LCD screen flicker and show a faint image? The Inverter controls the power going to your backlights and may be causing this problem.

Overheating

Does your laptop over heat then shutdown on its own? It may be time to have your cooling system checked out. This is an inexpensive repair that can save you from having to replace your motherboard in the future.

Data Recovery

We offer quick data recovery services. We can back up your Hard Drive and transfer all Documents/Pictures/Audio/Video files on to a DVD or CD. Historically companies drain your wallet for data recovery we will work with you on keeping the cost down only recovering what you really need.

AC DC Power Jack on your laptop

$129 /$149 flat rate fee to replace a broken AC DC power jack on your laptop. Includes the new DC Jack, all labor.

Our Guarantees

Every broken power jack is unique in it’s own way.

  • We handle more DC jack replacements than anyone else in the world.
  • We guarantee the quality of our work by a lifetime warranty, if you break your DC jack ever again we will replace it at no extra charge.
  • Rather than fixing your old DC jack, we almost always replace your DC jack.
  • There are no extra diagnostic fees or miscellaneous charges except $129 /$149 flat rate fee.
  • We guarantee that once we receive your laptop in the mail it will be fixed within 48 hours
  • We have multiple quantities of more than 50 different types of jacks in stock at all times, combined they cover 95% of all dc jacks that ever been put into laptop computers. If your laptop is a brand name laptop i.e. Toshiba, Sony, Compaq, etc.. We should have a dc power jack for it in stock.
  • If you bring your laptop over it will be fixed within 3-4 hours, make sure to call to schedule an appointment.

Please mail or bring your laptop to the following address, we always have a person there to work on your laptop, we only repair DC power jacks so there is no need to describe what the problem is, just include the check made out to Applicasoft, AC power adapter for the laptop, return address, phone number and an email if you want us to send you a UPS tracking number.

AE COMPUTERS LTD
6221 West Roosevelt Rd
Berwyn , IL 60402 U.S.A.
Tel: (708)-393-2555
support@axcomputers.com
If you live in the Chicago land area and would like to stop by at a location above that is just 15 minutes north of downtown of Chicago please make an appointment and bring your laptop over, your DC jack will be fixed within 24hours. Again the walk in service is available. We are open 7 days a week Monday-Friday 9-7 , Saturday 10-5 and Sunday 12-5 We accept phone calls seven days a week.

Surveillance and Security Systems

Sales/Installation of security/surveillance equipment, computer sales or related services, or sales/installation of electronic equipment

Sales Channel

AE COMPUTERS, LTD answers your needs from start to finish. The company’s sales channel reaches worldwide and guarantees prompt delivery to the customers.. Our dedicated professional sales representatives listen attentively to each customer and respond to all inquiries with market information, technology, tips and suggestions.

Customer Service

AE COMPUTERS, LTD takes great pride in its customer service. Our experienced technical support engineers can answer all your technical questions. With our dedicated customer service representatives, we guarantee prompt response to all RMA inquiries and tech support inquiries. We guarantee complete satisfaction to our customers. Our success relies on your success.

Our Products

As your one-stop video security and surveillance supplier, AE COMPUTERS, LTD offers the complete solution to System Integrators and VARs. The company’s product line encompasses everything in video security and surveillance, including DVRs, NVRs, wired and wireless security cameras, cables, power supplies, and their accessories. With our strong relationships with leading manufacturers and direct purchase agreement, AE COMPUTERS, LTD is able to offer you competitive pricing, large inventory, promotion program, and fast shipping.

Features

With Pan/Tilt/Zoom (PTZ) camera control, network access and USB2.0 backup, this 8 channel DVR is perfect for the home or small business. With the latest compression technology, H.264, the DVR is able to record amazing quality video without using up a large amount of storage space. The H.264 compression allows crisper, cleaner images to be recorded and is capable of weeks of recording on motion detection mode. Many recording modes are supported by this DVR. These include scheduled recording, motion detected recording, continuous recording, or a combination of any modes. In addition, this 8 channel DVR supports the remote Remote View display via smartphone and 3G mobile technology!

DVR supports Remote View via smartphone & 3G Mobile with each of those systems below:
a) Android™.
b) iPhone® & iPad® IOS.
c) Symbian™.
d) Windows Mobile®.

Technical Data Sheet

eWaste Services

We work with you to properly discard, upgrade, repair, recycle, sanitize and secure your assets so you can avoid legal issues and information leaks.

The top threat to any company is improper computer disposal. By leveraging AE COMPUTERS, LTD ’s computer disposal services for asset and desktop disposal, you can ensure that we legally and ethically discard your assets, sanitize critical data from the drives, and secure equity through scrap or brokerage proceeds. AE COMPUTERS, LTD catalogs, tracks, and processes the asset in such a way that eliminates any chain of custody issues with the assets.

AE COMPUTERS, LTD works with you to determine if your assets have any residual value for your company through upgrades or repairs and eventual redeployment, saving you money on purchasing new items. If not, AE COMPUTERS, LTD acts as the service agent, processing the transfer of both brokerage and disposal class materials using systems and bill of material processes that transfer the ownership of these assets to the purchasing party or to the e-waste recycler.

AE COMPUTERS, LTD works with reputable and EPA compliant recyclers, making sure your company is in line with regulations on computer disposal.

The recycling partners contracted by AE COMPUTERS, LTD possess the required local, state and federal licenses and adhere to the strict guidelines that protect the environment from unlawful dumping of e-waste, which often contains high levels of plastics and heavy metals.

As part of our computer disposal services, we completely sanitize and secure your assets, wiping hard drives to Department of Defense standards to ensure no data, intellectual property or business information remains. We help you avoid the risk of exposing your company’s sensitive information or violating Sarbanes-Oxley, HIPPA and other regulatory acts.

In the new era of environmental stewardship, there are not only legal but also moral concerns your company is facing, especially as these regulations become more restrictive in the next coming years. AE COMPUTERS, LTD not only helps you avoid fines from EPA violations, but also saves you from the potential damaging stigma of being a company that has infringed EPA rules. AE COMPUTERS, LTD ‘s computer disposal services make it easy for you dispose of your assets correctly.