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We are making fun or playing with the scammers instead of offering solutions for our clients? I thought this was a place to come to for solutions

Tuesday, 20 May 2014 13:12 Written by 
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There are several possible problems with your request. Here are the challenges you face, as I see them:

1. Multiple infection vectors, including e-mail attachments, various phishing messages, infected web sites, infection via botnet, and unsolicited phone calls claiming to be from Microsoft or some other legitimate vendor

2. The ever-changing nature of the threats and methods of infecting the end user's computer and/or hacking into it

3. The wide range of software tools aimed at preventing infections and corresponding differences of opinion on which ones to use; these opinions may be influenced by commercial considerations, i.e. which products you are selling

4. All of the issues related to passwords, their relative strength, and how often they are changed, plus the question of using different passwords for every account and every web site to be accessed

5. The whole issue of hijacked e-mail accounts and the damage that may follow, plus making the determination of whether the owner's computer is infected or not (it usually isn't, but could be)

Even if these were the only warnings you need to convey to your users, another important one could come up tomorrow. Then you run the risk of looking uninformed because you didn't mention that particular method in your communications.

In other words, I don't have a good answer for you, other than to have your clients trust you to perform good preventive maintenance and be sure their computers are as protected as is reasonably possible.

Read 3969 times Last modified on Tuesday, 20 May 2014 13:41
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